FAQ’s

Do you ship overseas? No unfortunately, we do Not ship overseas at this stage.

Shipping in Australia?  Yes, we ship all over Australia.

Do you offer Local pick up?  Yes, absolutely you can pick up from our store inside of Keida hair stylist 164 John Street Singleton NSW 2330.

Do your sizes run large or small? Our sizes generally run larger as they are US size labelled. For example While the garment will be labelled small, it will fit a size 8 to 10 Australian size. We suggest going down a size unless you have a fuller bust. If you have any hesitation, please ask us or refer to our size guide.

I brought the wrong size. Am I able to swap it?  Yes definitely as we only stock a small number of each size we may be able to order in your correct size if the product is still available from our supplier. We will do our best to exchange for a correct size. 

I really like a style, but it’s no longer available in my size. Can You order my size? Yes please reach out to us. We may be able to re-order a size suitable for you if our supplier has availability.

If you have any other questions please reach out to us at keida.hair@outlook.com with your question.

You will find our policies and returns information at the very bottom of each page below the payment symbols